"The location is perfect and only a few steps from the main square, and so perfectly placed for exploring the historic centre."
Georgina from United Kingdom
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"The views on the rooftop were amazing!"
MARVELLA
5-star urban sanctuary in Puebla
Amenities
Hotel Santiago boasts an expansive outdoor pool, inviting guests to relax and soak up the sun. The state-of-the-art fitness center is equipped with the latest exercise machines and free weights for those looking to maintain their workout routine. The hotel also includes a well-appointed business center, accommodating corporate travelers with essential services.
Rooms
The hotel offers 107 rooms, each featuring contemporary decor, comfortable bedding, and large windows providing natural light. All rooms are equipped with modern conveniences, including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. A selection of suites includes spacious living areas, perfect for extended stays.
Location
Centrally located in Puebla, the hotel provides easy access to major attractions such as Puebla Cathedral and the Zócalo, both within walking distance. The hotel is approximately a 15-minute drive from the Puebla International Airport, making it highly accessible for guests. Nearby public transport options are readily available, facilitating exploration of the city's rich culture.
Dining
On-site dining at El Balcón showcases a mix of traditional Mexican and international dishes for breakfast, lunch, and dinner. Guests can enjoy meals in a relaxed environment, enhanced by friendly service. The hotel also features a bar, offering a selection of local wines and cocktails.
Wellness
The hotel offers a well-equipped spa that focuses on relaxation and rejuvenation, featuring treatments based on traditional techniques. Guests can unwind with a variety of massages and facials tailored to individual needs. A dedicated yoga area provides a serene setting for classes aimed at promoting well-being.
Highlights
Location: Centrally located in Puebla
Rooms: 107 rooms with contemporary decor
Dining: On-site dining at El Balcón
Wellness: Well-equipped spa with traditional treatments
Must-do experiences
Savor a mole poblano dish at La Fonda de Santa Clara.
Stroll through the El Parian market for handcrafted souvenirs.
Visit the stunning Biblioteca Palafoxiana, a UNESCO site.
Explore the vibrant Talavera pottery workshops in the area.
Take a guided tour of the Puebla Cathedral for rich history.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Twin Room
2 persons
25 sq. feet
2 Double beds
Shower
room details
Standard Double Room
2 persons
16 sq. feet
1 Double bed
Shower
room details
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Fire extinguishers
Services
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Sun terrace
Room features
Patio
Terrace
Garden furniture
Trouser press
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Hotel Santiago Location
3 Poniente # 106 Colonia Centro, Puebla, 72000,
Explore Puebla
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Zocalo
2 minutes' walk
The heart of Puebla, featuring picturesque plazas, vibrant markets, and stunning architecture perfect for leisurely exploration.
Museo Amparo
6 minutes' walk
An art museum showcasing a diverse collection of pre-Hispanic and contemporary artwork in a beautifully restored colonial building.
Cathedral of Puebla
4 minutes' walk
An impressive baroque cathedral known for its stunning altars and exquisite frescoes that reflect Puebla's rich religious history.
Bubas Bridge
11 minutes' walk
A historic pedestrian bridge that offers picturesque views and connects visitors to vibrant local life and nearby attractions.
Walking Tours
10 minutes' walk
Guided tours exploring Puebla's rich history and architecture, ideal for all ages. Maps and schedules are available at the hotel.
Relaxation at Jardines del Paseo San Francisco
20 minutes' walk
A tranquil park perfect for picnics and leisurely strolls, equipped with walking paths and beautiful gardens. Accessible via local transport.
Biking in the Historic Area
8 minutes' drive
Bike rentals available for scenic rides around Puebla's historical sites. Booking needed during weekend peak times.
Attico 303
1 minute' walk
A stylish rooftop restaurant offering contemporary Mexican dishes and breathtaking views of the city skyline. Reservations suggested.
Tacos Tony
2 minutes' walk
A local favorite for authentic tacos, known for its casual vibe and variety of salsas. Great for quick bites or takeout.
Restaurante El Antiguo Cazador
2 minutes' walk
Traditional setting serving classic Mexican fare with fresh, local ingredients and a friendly atmosphere. Vegetarian options available.
Café Lalo!
10 minutes' walk
A laid-back café featuring live music events and artsy decor, perfect for coffee lovers and families looking for a relaxed evening.
Teatro Principal
15 minutes' walk
A historic theater hosting live performances, including plays and concerts, offering a glimpse into Puebla's vibrant cultural scene.
Getting around
City Centre
Puebla 10 min · 2700 ft
Airports
Hermanos Serdan International (PBC) 39 min · 16.0 mi
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Property information and rules
Check-in
from 14:00-16:00
Check-out
from 12:00-13:00
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
31
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 1042 verified reviews
8.7 /10
Great
91 %
Recommend
Breakfast
7.4/10
Cleanliness
9.0/10
Comfort
8.7/10
Facilities
8.5/10
Free WiFi
8.0/10
Location
9.7/10
Paid Wi-Fi
7.4/10
Staff
9.1/10
Value for money
8.9/10
Pros
Perfect location
Clean rooms
Friendly staff
Great roof-top deck
Cons
No sound insulation
Spotty WiFi
Covered shaft view
Noisy stairwell
Guest reviews
based on 2165 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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